I have a Merrick bank credit card for about 4 years. I can honestly say I have only had a problem with them for about the last 6 months as far as late payments. I send my payment at the beginning of the month and I also send enough to cover the interest rate and I still get a late fee. The payment process that they have are horrible. I also pay online sometimes and still get the same results. I have an amex card and never had a problem with them. I don’t understand it. The customer service aspect is horrible. They never have the answers to reassure you about there policies and procedures. I hope that our concerns are being heard.
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