I had a Capital 1 card with a 400.00 limit and my ex- boyfriend got in to a car accident with our only vehicle and we had to rent a car so that i could get back and forth to work, the insurance company of the person who hit him was to pay the bill for the rental car but the info was never submitted from the car rental company instead they billed capital 1 1600.00 and they let the charge go thru. i could not understand how they would allow such a charge go thru on such a small credit limit up until that time I was never late and i paid my balance off each month. well me and the ex broke up and when he got the money from the insurance company I did not see one dime of it. and to this day I would not ever want a Capital 1 card ever again in life.
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By: kimmyt
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By: kimmyt
They have online statements and online paying they also have pay stations at a lot of the check cashing stores (check with your area)and the funds are credit to your account within 1-2 buissness days.
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By: CyberCyd
I haven’t had my Merrick Bank Credit Card for very long, but so far so good. I must say I’m impressed with the expedient customer service on the phone as well as the English speaking personnel that understand what you’re saying. They also don’t leave you on hold for days with that annoying crappy background music. You might get transferred one time at the most to the right department and they come on the line within seconds. I have had a couple of security blocks on my card but when I called them, they took care of it immediately and made the funds available before I hung up the phone. As far as the high interest rates and the annual fee, I can deal with that plus it kind of forces me to carry a lower balance and better budget my spending. Their website is simple and easy to navigate. I’ve had Capital One for almost 10 years and I have to say, when they outsourced their customer service to off-shore reps their company went to the birds. My Cap 1 interest rate is really low like around 8% but if I had to get rid of one card, I’d still rather keep Merrick simply based on the excellent customer service, short hold time on the phone, and efficiency in taking care of minor little problems. The headaches trying to make an off-shore rep understand you, then feeling bad for insulting them and slamming the phone down are almost not worth the low rate or the fact they are one company that doesn’t charge foreign transaction fees. Importance of features varies obviously from one customer to another.
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By: amma
i have this merrick bank card which was a mail offer only once i got approved for capital one .. my credit score wasn’t the best i was def in the process of re building , however its funny that people complain about high interest rates or annual fees,.. you don’t really have much of a choice when you don’t have great credit .. you have to start somewhere . i was initially approved for 7oo. I’ve had the card for about a yr now with good credit history i am up to 1400 limit! yes interest rate is a bit high but all cards pretty much will be if you don’t have a great score! i would def rec this card if you get a mail offer ( only way ) . never had a problem and increases are very frequent i have since improved my score and have quite a few cards and this is the one that increases the most!
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By: Scott
Not a good experience. Card holder for 6 years. Added an annual fee that they bill monthly so if you don’t overpay you always have a balance that they can charge interest on. Second they will hold payments against your credit line even if you’ve made 100′s of payments on time with no issue. Honestly this should be illegal because it’s random and I think designed to keep people from paying off balances.
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By: LYLE
just don’t have a dispute with them, they are not helpful in anyway. they even make hard to make a payment at that time. i am old and have fought through divorse and lose of business and i don’t feel i need to treated by their customer service reps like i was. dont waste time with them they wont help. its their way or not at all.
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By: Chuck
In Dec. of 2009 I was told I would have an annual fee, but that there was nothing wrong with my account. I am not sure why some are charged a fee and others not—even on newer accounts it seems that they are not being charged an annual fee. I debated closing it but would affect my FICO score if I closed an account.
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By: Hope
I’ve got both capitol one & merrick, I’m pleased with both, I started out with bad credit, but if you don’t put a lot on the card, and you pay it off quick, you will get an increase every 6months, and your credit score goes up! I started with capitol one credit limit of $500. it increased to $750. then I got the merrick card and was able to get a limit of $1000. just be smart with the card, pay on time just like you would any of your other bills and there’s no problems!You can’t build credit in a day, but you can do it, there’s not many choices out there if you don’t have good credit, take what they offer, and just be smart about it!
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By: Richard
I must say that I have had a good experience with them. They gave me a secured card which I have had for a 5 years. I had one small issue of them closing my account when I opened other cards, they got nervous. I appealed and they reopened the card. I do have to say that they do need to grow with their customers. I now have some very good cards without annual fees and rewards, but theirs still remains a plain secured card without any benefits. I would hope at some time they would consider giving my security deposit back and alter the terms to be more favorable for those of us who have been with them a long time. I don’t want to close the account, but I also don’t want to pay an annual fee for much longer or have the money in an account that does not earn interest. I don’t want to lose the length of history with them.
The customer service is good and is US based. They are limited by what they can do, but are helpful with what they can. Their online banking, while not so pretty, does work well and is functional in a basic sense. It allows you to set up automatic payments or pay the same day without a fee.
Take what some people say with a grain of salt! I am sure you can imagine why! I think it is mentioned in the article above.
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By: Gayle
I have had this card for 3 mos. Yes I had a 72$ annual fee when I opened the acct. but like many have said it takes a little sacrifice to get back on your feet. (I filed bankruptcy almost 2 yrs ago) I pay online with my bank acct. the payment clears in no more than 2 days. Interest fee’s are high but if you charge only what you can pay back at the end of the month you’ll never be charged interest. Use this card as a stepping stone to fix bad credit, with a little time and obedient spending you’ll be where you need to be in not time!
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By: gojo
Thanks guys..both good and bad reviews have helped me to decide that Merrick Bank’s Credit Card is NOT for me..I’ll stick to my Cap one card. They have given me a great rate and no APR on their platnium card…I also have my auto financing done with them..it was easy. Sent me a pre-approved blank check for and I went and got the car I wanted..set up auto payments for the card and the car and it’s good.
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By: Grace
I have had my merrick card for over 1 year now. 2x I have made payments well before the due date and they hold my payments even though they are cleared by the bank and w/ merrick. I called to ask why they show my payment, increased my credit limit but my available balance did not reflect the difference. The women on the phone stated ” we randomly hold payments up to 11 days ” I can’t imagine any company making “random” policies, this is ridiculous to me. If you want your payment cleared you have to fax them a copy of a bank statement showing the funds cleared and they will release it w/in 2 hrs. However I have had to call in both instances after 2hrs to have the funds cleared. I’m working to pay this card off ASAP and close the account. I will not do business with companies that exercise such ”random” policies.
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By: I got one
This credit card helped me reestablish my credit. Sure the interest rates are high and I am paying $3 a month for the annual fee but I don’t use it as often only for emergency purposes.
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By: jboogie
I got a Merrick Bank card about 6 months ago and its been a breeze for me! I’ve used it for several things and have paid the bill on-time each and every month on-line through my checking. I’ve also had a fifth third card for about 2 years now and have never paid late. I just got a pre-approval letter from Amex in the mail and applied….Approved!!! I was so excited!
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By: Antijeff
Not sure if Jeff is biased but his post reads like a political talking point; rife with deception. It is well established here that Merrick likes to charge monthly fees to their customers even longtime customers who have never been late with a perfect payment history have been hit with monthly fees just to have the card. If you want to write a positive post about Merrick it should read like this.
If your credit sucks and you can’t get a brand name credit card with no fees then consider Merrick because they give cards out generously because they make the money back on late fees, high rates, and monthly membership fees. 
-Antijeff
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By: Jackie
Do not use this company. I did originally get this card after a bankruptcy years ago. We recently made a large payment, over $600 and accidentally put in the wrong bank account number for payment. The payment was rightly returned. As soon as I saw that the payment was returned, I made a $1000 payment leave only a $100 balance. They put a hold on my account for 15 days and would not even let me use the available credit that I had besides the returned payment. The customer service was rude and could not explain why I was not even allowed to use the available credit disregarding the returned payment. I got a letter that said the hold would be up to 10 days, but when I explained that tot he customer service, they did not care. It is bull! I will be writing to corporate, even though I am sure they won’t care. DON’T GET THIS CARD!!!!!!!!
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By: Jackie
You have no idea what you are talking about. Sometimes credit cards actually suck, and this is one of them. I have excellent credit and am not a bad risk.
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By: Rebekah
I use Merrick bank and I think this is a great one to make young college kids to get, set the limit at 500 a month, because Merrick Bank does have very helpful people that work there and will walk you through everything if you are not sure to get a card from them. The highest I have seen my APR. is 19.9% and no bank can charge you more than $25 if you go over, nor can they change your rates if you have paid 6 months in a row without a flaw 
Now, First Premire is a Bank I would run from, they lie and promise ya a nice 9.9% APR – then when you get all set up you notice that it’s really 36% APR, NOW – this is against the CARD act, I called them just to test them and talked to a few people and asked them as to why they did not follow the CARD act, they informed me that the State of S.Dakota has it’s own laws, LOOOOOL I laughed in the phone and told them they need to be fired for you can’t make up your own laws when it’s already in place and has been since Obama signed it. But – They can break what the house, congress, and Obama said yes to, so people would learn credit cards are loans, and you should never have one over 2k.
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By: Richard
That might be the last credit limit increase you get with that Capone card. It sounds to me like that was their credit step program.I have waited two years for a credit limit increase from them. Merrick on the other hand has given me credit limit increases.
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By: Richard
I don’t know why there is such negativity towards them. I have never had any major problems with them. I have found that in many cases those who post negative things are themselves at fault, especially when it comes to aspects which include payments. They have an online payment system which makes it nearly impossible to miss a payment. You can pay the same day the payment is due or you can set it up to automatically pay each month. The automatic payment process allows for you to pay either a set amount or the minimum due.
In regards to people with holds being placed on their accounts for payments I also find this interesting since I think they only do that for problem accounts or maybe for new new accounts. They never place a hold on my account, but I have happily been a customer with them for 5 years. During that time my credit limit has tripled. It would be even higher I am certain of that, but there were times where I never used the card for many months, maybe even up to a year. I noticed that they when I wouldn’t use the card it was less likely to get an increase and when I did I was certainly given an increase. I am actively using this account every month to build the limit to $5000.
I do have their secured card and the only complaint I really have is that they never give the security funds back and they bill the annual membership fee in monthly installments. I would rather pay the fee once a year, hence annual fee. It would be nice if they either gave me my deposit back or gave me interest on it.
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