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By: Brett

November 3, 2015, 9:04 am
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Pros : I’ve had the regular Merrick Bank card for over year now…I’ve had no problems at all, they increased my credit line once, and my credit score has jumped quite a bit due to this card and one other thing on my report that I took care of. I recommend it for anyone with bad credit that is trying to rebuild it. It seems they are pretty open to who they give a card to so if other companies/banks turned you down, try this one. I do not regret signing up with them at all.

Cons : Annual fee and interest rates. Despite how much this card can help you. I would consider it a short term relationship, possibly for only about a year if you can help it. I hate annual fees and the interest rates are high of course. Once your score gets higher from using this card you should, in time, start getting offers from other entities such as Capital One, and Chase…cards that offer better interest rates and no annual fee. That’s when you end the relationship with this card and move on to one of those.

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By: Lookn4CCs

November 4, 2015, 7:55 am
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Thanks for the “Blue Ocelots” statement, it gave a good laugh and given my situation, that helped me out a lot more than merrick bank.

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By: Donna M

December 7, 2015, 4:14 am
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Kristi – I would not close it, simply stop using the card. the more credit showing on your report the easier it will be to other cards, loans or a mortgage. so if you have 5 cards with a total available credit of 10000.00 and only use 2000.00 and pay more than the minimum you will see your numbers go up. best case pay off balance monthly. I know several folks who pay all bills on a card then pay off monthly and have miles and rewards building up not to mention a very high fico score…closing an account can trigger a reduction in credit scoring for a month or two in my experience anyway.

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By: Anoymous

December 21, 2015, 5:24 pm
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ATTENTION!!!! DO NOT get a credit card from MERRICK BANK!!! They are horrible people. They just want your money and will figure out any way to take it from you! It will never matter what you say because they will always state you are wrong and you have no idea what you are talking about. They are just trying to scam you. You have every right to apply for their credit card but let you know from my experience things they did were not right! I just want to inform you! Be careful!!!!!

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By: emma

January 15, 2016, 1:18 pm
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I have had them for several months now. I have never gone over, paid late, etc… I usually pay my bill a few days ahead of the due date or twice a month and pay it off. The app is simple, but does allow you to pay your bill… nothing fancy there. I had to do a bk after my ID was stolen by my brother. They had a blast… including a second mortgage they took on my house while living with me. Love em, right? So when I did my BK to get rid of all the cells phones, credit cards, cars they bought (seriously who buys three cars in two months?) I was amazed they gave me an unsecured line before capital one did. They also give me raises where cap one still has me at 500 and that is with HIGH usage and compete pay off every two weeks. I imagine one day I will close the account, but truthfully, even with the 79 AF… I have 6 tea cup Chihuahuas so I am keeping this back with the large credit line incase something happens instead of buying health insurance for each pup and I just use my rewards cards more now than this one. Truthfully, if they had a rewards card I would use it. They do give 1% on gas, but that is it. I have had no issue with customer service. Actually had worse customer service when I got my discover card and had a fraudulent charge on it. So, I think it really depends on how you need them. I understand from others that they will NEVER lower my APR… so I don’t use it often. They will, sometimes, waive your fee. But again, 79 bucks is cheaper than doggie insurance so I am keeping them.

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By: Rebel

January 19, 2016, 7:47 am
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I have recently acquired a CC thru MB and have made a huge mistake. I have paid my fees accordingly, even was going to pay more than required until I looked at my online statement. I made a payment that they have explained away as interest and a late fee for 1/18/2016. I made my payment today as there were no banks open yesterday and they will not accept a debit card payment which would be a real-time payment automatically. Makes no sense at all. This company is a scam and I will never use their card again. I will pay them off as quickly as possible, but they will not get any more than they are due – month to month. Do not do business with this company. They are a scam.

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By: Rebel

January 19, 2016, 7:48 am
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Scam company. Do not take the bait.

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By: CALI2ATLGirl

January 23, 2016, 9:50 am
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I have had this card for 4 months and have seen an improvement in my score. My transunion was a 487 and Equifax 550 when I applied. I agree the application process takes a long time but what do you expect people its a SECURED card. Here is my take. The website is not the best pretty low budget and basic in my opinion. Customer service has been awesome so far whenever I have called. I recommend downloading the app and also setting up online reoccurring payments to insure timely payments. Monitor the account this is a SECOND chance card so treat it accordingly. There are no tricks an scams be responsible for your actions. I started with a deposit amount of 500 my payments have been on time I don’t overspend and make more than my minimum payment. I use Credit Karma and credit sesame to check my scores. My current credit is transunion 543 Equifax 655. Its not rocket science the weigh the benefits. Yes you are using your own money to rebuild your credit. I think the card Is good it does its job if you do yours. ok done ranting carry on

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By: Allen M

February 17, 2016, 11:24 am
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I received a Merrick offer and it sounded ok so I confirmed the offer and received my card no problem. I paid everything as agreed for 8 months and they doubled my credit limit. Here is where it gets bad. I pay my account online with my bank info pre loaded. I had ongoing fraud activity on my checking account and my bank thought it best to freeze my account and start over with a new one which we did. Well I had paid a payment to Merrick (three weeks before due date) and of course it wouldn’t be returned so I proactively called them and explained the situation and the account rep. said NO PROBLEM just make a payment before you due date with your new account which I did (10 days before due date) and everything will be fine. Well then I get a letter from Merrick that they closed my account from the payment being returned even though I was assured it wouldn’t and had contacted them long before the due date. So after talking to one very rude supervisor after another they stand by their decision and the account is now closed. Is this anyway to do business ? Are we not a customer who deserves to be at least treated fairly ? I did nothing wrong and never missed a beat on anything including being up front about my unfortunate situation and they treat me like this ? STAY AWAY from these crooks there are much better places to do business. You have been warned they are terrible.

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By: D.J.

March 10, 2016, 1:10 pm
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I refuse to take any card that charges me a annual fee to use their card. And I get this offer in the mail at time and I throw it right in the garbage. Something just does not strike me right with this card I get a bad feeling EVERYTIME.

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By: George

April 2, 2016, 8:46 pm
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I just rec’d an invitation, and was tempted. It clearly states on the back no annual fee, no account setup fee, no extra card fee. As I said I was very tempted.
Initially reading the negative reviews I was of the impression that the people complaining had just failed to make their minimum payments on time, so it was sorta on them. Some posters here made comments which also were of this ilk. Some of these comments were valid, but others were not, I feel.

The problem is, the more comments I read, the more it becomes apparent that while some folks report never having had any issues….there are recurring problems mentioned by different folks, which do not appear to be the fault of the cardholder whatsoever.

1) after a period of time, Merrick will change the terms and begin to charge an annual fee, apparently broken down into a monthly amount charged each cycle.

2) there seems a huge problem with payments not getting posted to the account when the payments are made…even using their own website or app. THAT is really, really terrible; and I do not believe that to be the fault of the holder….the comment came up too often. No reason a CC company should not have an electronic payment post to a user’s account within 24 hours or less. I always pay my CC bill online a day or two before it’s due. Apparently this causes huge problems with Merrick. Sorry, but what good is a credit card if you have to make sure you make your payment 10 days-2 weeks before the due date in order to avoid it being recorded as posting late ? Absurd.

3) They seem to side with merchant on disputed transactions/transaction amounts….that is really, really terrible. Again, NO CC company I have ever had, ever did that.

I think these 3 reasons alone are enough to stay clear. It was tempting, it really was, and initially I was dismissing the negative reviews I have read here and elsewhere. But the same criticisms keep recurring…and that is always a red flag.

Glad I found this site.

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By: WhoGonChequeMeBoo

April 18, 2016, 3:50 pm
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Absolutely. Aside the fees I think it’s worth it the annual fee is less than 50. I did have an issue with a merchant dispute! Chase didn’t give me a hard time but Merrick sure did. I had to file a dispute with BBB just to get it resolved, I don’t call customer service on any of my bills…. Unless I have no other choice so other than this issue with the merchant I’m enjoying the card it serves its purpose but they aren’t very customer service oriented

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By: WhoGonChequeMeBoo

April 18, 2016, 3:55 pm
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You made a payment from a frozen checking account is what it sounds like because your message isn’t logical I’m only assuming that’s what happened because if you read your post it’s not exactly clear. Nonetheless, perhaps a returned check fee, was on order but to close the account out right they must have other reasons to take such an egregious action! Either way it’s your fault for making the mistake paying just accept the decision was theirs not yours

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By: WhoGonChequeMeBoo

April 18, 2016, 4:05 pm
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Ummmmmmm your “loan” made the mistake not Merrick Bank. This is what’s wrong with society people aren’t accountable. Merrick received a cash advance transaction they don’t question it. Your loan company is say fault or maybe not I thought you could only pay cash money order or debit not credit …. Blame yourself not Merrick!!!!

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By: WhoGonChequeMeBoo

April 18, 2016, 8:22 pm
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Your bank made the mistake not Merrick! You people are crazy complaining blame your bank pavement system not Merrick for their policy you are privy of prior to using the card what a joke

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By: RT Gray

April 22, 2016, 12:25 pm
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Hello Joan, and anyone who has had a bad experience with Merrick Bank Credit Cards. I would like to know if anyone knows of a class action suit being brought Merrick for their practices of payment and late payment charges?

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By: Rawl

June 17, 2016, 6:20 am
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I have a Merrick Bank credit card and I haven’t had any problems. Their customer service representatives have been nice and very helpful. They also recently increased my credit limit. So for me it’s been great in helping me rebuild my credit. I pay my bill on time and I don’t have any problems.

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By: Katherine

June 20, 2016, 9:09 pm
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He clearly states his bank closed and opened a new account which he paid from. How is that his fault?

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By: donna joyce

July 1, 2016, 7:48 am
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Stay away! I am so disgusted with their taking advantage of customers trying to build their credit (like me). Over 25% APR folks…. they’ll get you!

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By: Unhappy in KY

July 6, 2016, 5:04 pm
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I have had a card for 12+ years, never late, always paying well over minimum payments and my credit line went from $300. to over $5,000. Sounds great right? I thought I successfully paid on line my payment due mid last month (about 16 days ago) , found out I did not about 1130PM last evening so I went on line and paid more than double the minimum payment. Sounds reasonable right to keep me in good standing? I called today when they were open and got someone that seemed very please to tell me my account would be reported as over 30 days late! Now in the past 15 years with many accounts showing as paid as agreed and none showing as ever late and after re-establishing my credit I will have a 30 day late showing on my 3 credit bureaus. I asked the cheerful rep I was speaking to if I could speak to a supervisor, she put me on 2 long holds then into a voice mail and so far no returned call. Does this sound like a decent company’s response to a long time customer that you would think might even get a little respect. Lesson here RUN AS SOON AS YOU PAY YOUR DUES… the source that could help you will also happily damage you.

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