Absolutely agree! I was a loyal customer and very satisfied with Merrick for several years. Until I had an issue. An unscrupulous merchant charged my Merrick card for goods and services never authorized by myself to the tune of $180.00. Most credit card companies back their customers after hearing the facts which are in their customers favor. Merrick throws you under the bus. After months of correspondence with them regarding matter they decided to do nothing on my behalf and sided with merchant. They then had the audacity to claim that I didn’t respond in a timely manner and that’s why they could not help me. Lies! Lies! Lies! After that, they upped my credit by $1,000 to try and shut me up. They stink, avoid them like the plague.
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