I have been with Merrick Bank since they bought out my former credit card holder about 4 years ago. My experience with their website and with their customer service has always been positive. I have on one occasion missed my due date. When I called them, they forgave the late fee and I experienced no repercussions as far as raising my rate or anything else. A couple of years ago when I lost my job, I called them because I wasn’t going to be able to pay the balance in full each month. I let them know that I would at least pay the minimum and requested a rate decrease. Because of my payment history, they lowered it by 9% (it was originally 27.99). Although I haven’t requested it nor do I usually use it, they have periodically increased my credit limit. There are no hidden fees (as with any credit card or loan, you should read your agreement – it lists all of the fees that can be incurred.) I have found that if you pay at least the minimum by the due date (I always schedule it online in advance), Merrick Bank will treat you right and will help you build your credit. Although I did not originally apply with Merrick Bank, I would not hesitate to do so.
↧